Track quality from raw material to shipment.
Quality is more than a final check when the product is finished. The suitability of incoming raw materials, measurements during production and checks before shipment are all part of the same process.
Keeping this information on paper forms or in different files can make past records hard to reach when a problem occurs. It can take time to see which batch was checked, which measurement was out of limits and what was done next.
Techsoft Production Quality Management System helps you manage control plans, measurement results and non-conformance records together with your ERP processes. It keeps quality information linked to the related products and transactions, from purchasing to production and from warehouse to shipment.
Incoming quality control
Check your material before it enters production.
Create control records for raw materials, semi-finished products and products from suppliers. Assess received material with its supplier, order, waybill and batch details. Depending on the result, an accept, conditional accept, reject or review decision can be recorded. Analysis certificates and other material documents can be linked to the record.
Benefit to your business: Helps you spot unsuitable materials early and track supplier-related problems.
Control plans and quality criteria
Be clear about what is checked and how.
Define the characteristics to check per product or operation. Keep details such as dimensions, tolerances, control method, device to use and control frequency in an orderly structure. For example, you can set lower and upper limits for a part's diameter, and define surface appearance, colour, weight or packaging checks for another product.
Benefit to your business: Supports checks to shared criteria and helps reduce differences in practice between employees.
Quality control during production
See problems while production is still running.
Create in-process control records linked to work orders and operations. Track first-piece checks, measurements at set intervals and end-of-operation checks. Review results with product, machine, operator, date and batch details. Make it easier to spot measurements outside defined limits.
Benefit to your business: Helps errors get assessed before they carry over to later stages and reduces the need for scrap and rework.
Dimensional measurement and technical drawing tracking
Assess the technical drawing and measurement result together.
View the part's technical drawing on the control screen. Track measurement points, nominal values, tolerances and control methods together with results. Checks made with calipers, micrometers or other measuring devices can be recorded. Direct data transfer from suitable devices can be assessed separately.
Benefit to your business: Makes measurement records easier to reach and lets you review technical drawings and control results together.
Non-conformance and quarantine management
Track the problem product and the decision taken.
Open a non-conformance record for unsuitable material or product. Add the defect type, quantity, explanations and any photos. Track review, sorting, rework, return or scrap decisions together with those responsible. Quarantine and stock use restrictions can be defined through the ERP link.
Benefit to your business: Supports separating problem products from other stock and keeping decisions traceable.
Corrective action tracking
Record the steps to reduce repeats of the same problem.
When a non-conformance is found, set the work to be done, those responsible and completion dates. Keep a record of the cause, the measures taken and the checks made.
Benefit to your business: Makes it easier not only to solve the problem at that moment, but to assess its cause and follow the measures taken.
Final inspection and shipment approval
Make one last assessment before the product goes to the customer.
Create final checklists for finished products. Check product characteristics, quantity, label, packaging and customer-specific requirements. According to the defined workflow, products awaiting quality approval can be assessed before shipment.
Benefit to your business: Helps reduce the risk of shipping with incomplete checks and keeps shipment decisions on record.
Lot, batch and serial number traceability
Go from a quality record to the product's history.
Link control results to the related raw material, production batch, lot or serial number. In the event of a complaint or non-conformance, review the related receipt, production and shipment records.
Benefit to your business: Makes it easier to identify products that may be affected and to run the review from the related records.
Measuring device and calibration tracking
Know the status of the devices used for checks.
Track measuring devices' identity details, calibration dates, certificates and next check dates. Make devices coming due or unfit for use visible.
Benefit to your business: Supports planned tracking of measuring devices and shows which device a control record was created with.
Supplier quality assessment
Assess your suppliers on past records.
Review incoming control results, rejected quantities, returns and recurring defect types per supplier.
Benefit to your business: Supports using quality history in purchasing decisions and basing supplier conversations on concrete records.
Customer complaints and returns
Bring customer feedback into the improvement process.
Record complaints with related product, order and batch details. Track the review result, the response to the customer and the actions taken.
Benefit to your business: Keeps complaints handled in an orderly way, makes recurring problems visible and strengthens after-sales follow-up.
Quality documents and reporting
Review the records you need in one place.
Keep control forms, technical documents, analysis results and related files with the records. Produce reports by product, supplier, machine, operation or date. Assess defect types, rejected quantities, scrap and rework records with charts. Statistical process control and tracking of measurement trends can also be included as needed.
Benefit to your business: Makes information easier to reach for quality meetings, internal reviews and audit preparation.
Quality management that works with your ERP
Linking quality information to purchasing, stock, production and shipment records makes it easier to understand the history of a problem.
For example, material found unsuitable at incoming inspection can be reviewed with the related goods receipt record, and a measurement error found in production with its work order and operation. So the quality team and other departments can work from the same transaction history.
What does it bring to your business?
Orderly control processes
Characteristics to check and results are kept in a shared structure.
Early action on problems
Non-conformances are easier to spot at the relevant stage.
Traceable records
Product, batch, measurement and decisions are tracked together.
A way to assess losses
Reasons for scrap, rejection and rework can be reviewed.
Coordination between teams
Quality, production, purchasing and warehouse can work with linked information.
Support for improvement
Recurring problems and measures taken can be assessed from past records.
A solution that fits your production
Every business has a different product, control method and customer expectation. At Techsoft we adapt the quality management solution to the ERP you use, your production processes and your control needs.
The modules, device connections, approval steps and reports to be used are set within the project scope.
Don't leave quality to the final check; track it at every stage of production.
Contact Techsoft to assess the right quality management solution for your business and to request a demo.